Privacy Policy

Website Privacy Policy

We ask that you read this website privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

1. Who we are

We are Sennon Limited, a limited company registered in England and Wales under registration number 05322524 and our registered office is situated at Stone Croft Piccadilly Lane, Upper Mayfield, Ashbourne, Derbyshire, DE6 2HP.

In this Privacy Policy references to we, us and our, are to Sennon Limited. References to the Website are to and We collect, use and are responsible for certain personal data about you. When we do so we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal data.

2. Our collection and use of your personal information

We collect personal information about you when you access our website, enter details on our website, contact us and post material to our website. We collect this personal information from you either directly, such as when you enter your details or contact us or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).

The personal information we collect about you depends on the particular activities carried out through our website. Such information includes:

We use this personal information to:

This website is not intended for use by children under the age of 13 and we do not knowingly collect or use personal information relating to children.

3. Our legal basis for processing your personal information

When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why.

The legal bases we may rely on include:

In order to provide services to you we rely on contract as the lawful basis for collecting and using your personal information you provide to us.

In order to ensure our business policies are adhered to (e.g. policies covering security and internet use) we rely on legitimate interests as the lawful basis for collecting and using your personal information.

4. Who we share your personal information with

We routinely share personal data such as your name and details with Stripe, our third party suppliers. IP addresses and some other information will be stored by Microsoft (Application Insights), Google (Analytics), YouTube (video views) and Vimeo (video views).

We will share personal information with law enforcement or other authorities if required by applicable law.

We will not share your personal information with any other third party.

5. Transfer of your information out of the EEA

We may transfer your personal information to the recipients named at clause 4 above. They may store your personal information outside the UK and European Economic Area (EEA).

Each third party recipient has its own privacy policy explaining how they deal with personal data.

Some countries do not have the same data protection laws as the United Kingdom and EEA. If you would like further information please contact us (see ‘How to contact us’ below). We will not otherwise transfer your personal data outside of the EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

6. Cookies and similar technologies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies and other similar tracking technologies such as Google Analytics and Microsoft Application Insights on our website. These help us recognise you and your device and store some information about your preferences or past actions.

7. Your rights

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please email or write to us, let us have enough information to identify you, let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and let us know the information to which your request relates including any account or reference numbers, if you have them.

8. Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach.

We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

9. How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at or telephone: 0303 123 1113.

10. How to contact us

Please contact us if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact us, please send an email to [email protected] or write to Stone Croft Piccadilly Lane, Upper Mayfield, Ashbourne, Derbyshire, DE6 2HP.

This website privacy policy was published September 2019 and last updated in April 2020.